Privacy Policy

Last updated: September 2026

BOSC Business Solutions (“BOSC”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, online store, services and related digital platforms.

This Privacy Policy explains what information we may collect, why we collect it, how we use and protect it, and the choices available to you.

Information We Collect

Depending on how you interact with BOSC, we may collect information such as:

Contact and identification information

  • Name
  • Company or organization name
  • Email address
  • Telephone or mobile number
  • Billing and delivery information
  • Information you provide when requesting a quotation or consultation

Order information

When you purchase products through our online store, we may collect information required to process and fulfill your order, including:

  • Products purchased
  • Order number
  • Billing and delivery details
  • Contact information
  • Payment status and transaction-related information

Account information

If you create a customer account, we may collect information associated with your account, including your username, email address, order history and account preferences.

Communication information

We may retain information you provide when you contact us through forms, email, telephone, messaging platforms or other communication channels.

Technical information

When you visit our website, certain technical information may be collected automatically, such as:

  • IP address
  • Browser and device information
  • Operating system
  • Pages visited
  • Referring pages
  • General website usage information
  • Cookies and similar technologies

We use this information primarily to operate, secure and improve our website and services.

How We Use Your Information

We may use personal information to:

  • Process and fulfill orders
  • Process payments
  • Deliver products and provide requested services
  • Respond to enquiries and quotation requests
  • Provide customer support
  • Manage customer accounts
  • Send order confirmations and service-related communications
  • Maintain records of transactions
  • Prevent fraud, abuse and unauthorized transactions
  • Improve our website, products and services
  • Understand how visitors use our website
  • Send marketing communications where appropriate and where required, subject to your choices
  • Meet legal, accounting, tax and regulatory obligations

Payments

Payments made through our online store may be processed by third-party payment service providers, including Flutterwave.

BOSC does not require customers to send complete card details to us by email, telephone or other informal communication channels.

Payment providers may collect and process payment and transaction information in accordance with their own privacy policies and applicable laws.

For more information about how Flutterwave handles personal information, customers should review Flutterwave’s applicable privacy notice.

Sharing Personal Information

We may share relevant personal information with trusted third parties where necessary to operate our business and provide services to you.

These may include:

  • Payment processors
  • Delivery and logistics providers
  • Hosting and technology service providers
  • Website and IT service providers
  • Professional advisers
  • Government, regulatory or law-enforcement authorities where required by law

We do not sell your personal information as a commercial product.

Where third-party service providers process information on our behalf, we seek to use appropriate contractual, technical and organizational safeguards.

Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, support shopping-cart and checkout functions, understand website usage and improve the user experience.

Some cookies may be placed by third-party services used on our website.

You can control certain cookies through your browser settings. Disabling some cookies may affect the functionality of parts of the website or online store.

Marketing Communications

If you subscribe to our mailing list or otherwise provide appropriate consent to receive marketing communications, we may send information about:

  • Products and equipment
  • Business technology solutions
  • New services
  • Articles and insights
  • Special offers
  • Events and relevant business information

You may unsubscribe from marketing communications at any time using the unsubscribe option provided in the communication or by contacting BOSC.

Service and transaction-related communications may still be sent where necessary to complete an order, provide support or fulfill a service.

Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Customers should avoid sending sensitive payment credentials, passwords or other confidential information through ordinary email or unsecured communication channels.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including order processing, customer support, accounting, tax, legal and regulatory requirements.

Different types of information may therefore be retained for different periods.

Where information is no longer required and there is no legal or legitimate business reason to retain it, we may delete, anonymize or otherwise securely dispose of it.

Your Privacy Rights

Subject to applicable law, you may have rights concerning your personal information, including the right to:

  • Request information about personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion where applicable
  • Object to or restrict certain processing where applicable
  • Withdraw consent where processing is based on consent
  • Ask questions about how your personal information is handled

Requests should be made through our official contact channels.

We may need to verify your identity before processing certain privacy requests.

Children’s Information

Our website and online store are intended for general business and consumer use and are not specifically directed at children.

We do not knowingly seek to collect personal information from children for purposes unrelated to providing our services.

Third-Party Websites

Our website may contain links to third-party websites, services or platforms.

BOSC is not responsible for the privacy practices, content or security of third-party websites. Customers should review the privacy policies of those websites before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

The latest version will be published on this page with the updated date.

Contact Us

If you have questions about this Privacy Policy, your personal information or a privacy-related request, please contact BOSC Business Solutions through the contact details provided on our website.

BOSC Business Solutions
Dar es Salaam, Tanzania
Website: bosc.co.tz

Please use our official Contact page for the current telephone number, email address and other contact details.